Jio Hospitality Entertainment Solution.

Smart in-room entertainment and guest experience platform.

Transform every guest touchpoint

From check-in to check-out, elevate every guest interaction into a memorable, revenue-generating experience with Jio Hospitality Entertainment Solution (JHES), the smart in-room entertainment and guest engagement platform built for modern hotel operations.

JHES redefines the in-room guest experience by combining the comfort and content familiarity of home with the operational intelligence modern hotels demand. It is a fully integrated guest engagement platform, powered by intelligent content recommendations, Bluetooth-enabled smart remotes, and a digital guest directory that replaces bulky printed compendiums.

For hoteliers, JHES delivers measurable operational efficiency: reduced paper waste, lower front-desk load, and built-in monetisation tools that turn in-room screens into dynamic ancillary revenue channels — promoting F&B outlets, spa services, local experiences, and property offers in real time.

Designed for rapid deployment across boutique properties and large hotel chains alike, JHES offers a plug-and-play setup and a flexible pay-as-you-use commercial model that scales with your portfolio.

Explore the benefits of JHES

From personalised in-room entertainment to digital guest engagement and service promotion, explore how JHES transforms hospitality experiences at every touchpoint.

Elevated guest experience.

Personalised in-room entertainment, digital concierge services, and frictionless content access that drive higher guest satisfaction scores and positive reviews.

Lower operational costs.

Eliminate printed compendiums, reduce front-desk call volume, and streamline property communication — delivering measurable cost savings across housekeeping and operations teams.

Ancillary revenue growth.

Monetise in-room screens with targeted promotions for on-property services, F&B upsells, and third-party ad partnerships — turning every TV into a revenue-generating touchpoint.

Hardware agnostic.

Works with your existing TV infrastructure. JHES deploys on a wide range of display hardware — no infrastructure refresh is required. Protect your CapEx while modernising the guest room.

What you get with JHES?

A comprehensive feature set purpose-built for hospitality, from PMS integration to guest-facing content management.
Real-Time content management.
Push property-wide or room-level content updates instantly, such as welcome messages, promotional banners, event schedules, and service notifications, from a centralised dashboard, without requiring any on-site IT support.
Customised digital branding.
Deliver a fully white-labelled in-room experience aligned with your property's brand identity. Customise welcome screens, navigation menus, and promotional content to reflect your hotel's visual language and tone of service. It helps for any individual/chain/group hotel to maintain the brand identity and standards across the organisation with ease.
Seamless PMS integration.
JHES connects natively with all leading Property Management Systems, enabling guest name display at check-in, room-status sync, and various capabilities that help the hotel to make their guest stay experience elevated and create a 'WoW' effect.
OTT streaming and Live TV.
Give guests access to popular OTT platforms, live TV channels, OTT content, and curated regional programming — all natively on the in-room TV display, without relying on guest devices or screen mirroring.
Digital guest directory and concierge.
Replace printed compendiums with an interactive digital guest directory accessible directly from the in-room TV. Guests can explore dining options, spa menus, local attractions, and hotel policies, reducing front-desk enquiries.
In-room monetisation and upselling.
Leverage the in-room screen as an active revenue channel. Serve dynamic promotions for F&B, room upgrades, spa bookings, and third-party experiences, all measurable and configurable from the property management console.
Universal smart remote.
One remote control both the in-room TV and the JHES STB — no clutter, no guest confusion. Built for hospitality environments, it's durable, low-maintenance, and reduces housekeeping interventions and front-desk remote-replacement calls.
Sustainability.
Support your property's ESG commitments by eliminating paper-based guest communication. Digital compendiums, e-receipts, and in-room service menus reduce operational waste and align with green hospitality certifications.

Device offerings

Purpose-engineered devices that transform standard guest-room televisions into intelligent, connected hospitality endpoints.

Hybrid set-top box.

Smart STB that transforms any existing guest-room television into a fully connected smart display.

Key Specifications:
  • Android OS.
  • Integrated Wi-Fi Access Point.
  • HDMI Output.
  • PMS API-ready.
  • Remote device management via CMS dashboard.
  • OTA (Over-the-Air) firmware updates.

Deployment model.

JHES devices are engineered for rapid deployment across single properties and multi-property portfolios.

Deployment highlights:
  • Plug-and-play setup.
  • Centralised CMS for all properties.
  • Remote firmware and content updates.
  • Flexible pay-as-you-use commercial model.
  • Scales from boutique properties to large hotel chains.

Tailored for a range of industries

Hospitality
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Healthcare
Healthcare
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Enterprise